Frequently Asked Questions (FAQ)
Season Bag Company – Bags for Every Season and Every Reason
What kind of bags do you offer?
At Season Bag Company, we offer a versatile range of bags designed to suit every lifestyle and purpose. Our collection includes:
- Laptop Backpacks – Designed for daily hustle, with a professional look and secure compartments.
- School & College Bags – Stylish, sturdy, and built to handle books, tech, and more.
- Executive Bags – Smart, sleek bags perfect for office and meetings.
- Trekking & Hiking Bags – Durable gear with ergonomic support for adventurous journeys.
- Travel Bags – Spacious, stylish options for your getaways and long trips.
- Travel Accessories – Organizers, pouches, and more to keep your travel smooth and sorted.
Do you accept wholesale or bulk orders?
Yes, we specialize in fulfilling wholesale and bulk orders for retailers, corporates, schools, and organizations. Whether you need bags for reselling, employee gifting, promotional events, or branded merchandise, we offer bulk pricing and volume-based customization. Our dedicated team ensures smooth coordination, quality control, and timely delivery.
Can I get bags customized with my brand logo?
Absolutely. We offer branding options including embroidery, screen printing, and patchwork to customize bags with your logo or message. This service is ideal for corporate gifting, promotional giveaways, or brand representation. Share your artwork and requirements, and we’ll handle the rest—from design preview to final production.
What is your return and refund policy?
We do not offer refunds. However, if you receive a defective or incorrect product, you can request a replacement. Please report any such issue within 48 hours of receiving the product along with photo proof. Our team will verify and arrange a prompt replacement. Your satisfaction is our priority, and we ensure all outgoing products meet our quality standards.
How long does delivery take?
We typically process and ship orders within 1 to 3 business days. Delivery time depends on your location, but most domestic orders are delivered within 5 to 7 working days. For bulk or customized orders, delivery timelines may vary slightly based on production time.
Do you ship internationally?
At present, we only ship within India. However, for large export inquiries or international distribution opportunities, you can contact our team directly. We’re open to exploring partnerships or B2B orders outside India.
Are your bags waterproof or water-resistant?
Most of our bags are water-resistant, meaning they can handle light rain and everyday spills. Some models feature waterproof materials and zippers for better protection. Product descriptions mention the specific level of water resistance so you can choose based on your needs.
What materials do you use?
We use premium, durable materials like polyester, nylon, and vegan leather. Our bags are built for long-term use, maintaining both functionality and style. Material choices vary by product category, and we carefully select textiles for strength, weather resistance, and visual appeal.
Do your trekking bags come with chest or waist support straps?
Yes, our trekking and hiking bags are designed with chest and waist support straps to evenly distribute weight and reduce strain during long hikes or treks. These bags also include breathable padding and adjustable fittings for added comfort during extended outdoor use.
Are your laptop bags padded and secure for electronics?
Definitely. Our laptop bags feature cushioned, shock-resistant compartments that keep your devices safe. Most models can accommodate various laptop sizes and include additional pockets for chargers, tablets, and accessories, making them ideal for tech-savvy users on the go.
Can I wash or clean the bags?
Yes, our bags are easy to maintain. We recommend spot cleaning with a soft damp cloth and mild soap for regular upkeep. Avoid machine washing or harsh chemicals as they may damage the fabric or finish. Always refer to the specific care label inside your bag for detailed instructions.
How can I reach your support team?
You can contact us via:
- Email: [email protected]
- Phone: [8888888888]
- Working Hours: Monday to Saturday, 10 AM to 6 PM
We’re here to help with any inquiries, order status updates, or post-purchase support you may need.
